Believing our own rhetoric

Believing our own rhetoric

​Comparing the performance of your business, organisation or industry with others in your patch is risky. It invites a false sense of security on the urgency and the priorities for change. The real gap to monitor is where we stand relative to world class – and...
Advocacy and perceptions in an age of activism

Advocacy and perceptions in an age of activism

How decision-makers perceive community views is now an integral part of modern advocacy. It has always been part of the process, but what’s different today is how organised vocal minorities, activists and agitators leverage digital platforms and social media to...