Successes or failures with strategy and innovation are influenced by timing, although its importance is often played down for successes and emphasised with failures. Sometimes everything aligns and new products or reforms flourish and other times they fizzle. It’s a reminder that most factors are outside the control of individuals, businesses and institutions. It […]
industry bodies
Believing our own rhetoric
Comparing the performance of your business, organisation or industry with others in your patch is risky. It invites a false sense of security on the urgency and the priorities for change. The real gap to monitor is where we stand relative to world class – and whether it’s narrowing or growing. These comparisons […]
Changing mindsets and practices within your industry
In listening to businesses and industry leaders, I hear a lot about how important it is to tell our industry story and develop trusted relationships with the community and/or consumers and between businesses across industry value chains. It is important and there are good stories to tell. Yet there is often also a sense […]
Out with the Old and in with the New
When moving house you take the opportunity to do a clean-out and discard what’s no longer needed. Yet we also tend to hang onto a few items that we’re reluctant to part with – even though they are outdated. You see the same pattern when industry service organisations (ISOs) innovate. For example, a lot […]
Mindset: change before you have to
When industries are in crisis, more businesses start taking a lot more notice of their industry structures and the performance of industry services. And in some cases, it doesn’t take much analysis to see that old arrangements are in urgent need of an overhaul. It begs the question as to why it takes a […]
Build trust externally AND internally for success
Businesses know that public trust in their industry is vital and must be nurtured or their investments could be at risk. Strengthening the good reputation of an industry and its products/services involves a sustained, collective effort and industry service organisations (ISOs) play a pivotal role in this area. Success here benefits all businesses, but […]






