Analysis is important in reform of industry institutions, but somehow it often becomes an end in itself. As more reports are generated the case for change becomes so comprehensive that it’s indisputable. Still, little change actually happens. These analyses are usually valid descriptions of the situation and a possible ideal end state, but shed little […]
industry service organisations
Value for money does not equal lowest cost
Old school thinking – by self and others – is a source of friction that slows, redirects or derails the best change initiatives. It emerges in many forms and often framed as a home truth. For example, take the concept of ‘value for money’ with services. Old thinking is cost plus – placing a […]
Changing mindsets and practices within your industry
In listening to businesses and industry leaders, I hear a lot about how important it is to tell our industry story and develop trusted relationships with the community and/or consumers and between businesses across industry value chains. It is important and there are good stories to tell. Yet there is often also a sense […]
Out with the Old and in with the New
When moving house you take the opportunity to do a clean-out and discard what’s no longer needed. Yet we also tend to hang onto a few items that we’re reluctant to part with – even though they are outdated. You see the same pattern when industry service organisations (ISOs) innovate. For example, a lot […]
Build trust externally AND internally for success
Businesses know that public trust in their industry is vital and must be nurtured or their investments could be at risk. Strengthening the good reputation of an industry and its products/services involves a sustained, collective effort and industry service organisations (ISOs) play a pivotal role in this area. Success here benefits all businesses, but […]
