There is much more debate today, led by business leaders, about the role of firms and business associations in taking a long-term and wide view of what success looks like. Instead of ‘what’s in it for me’, the emerging mindset is more akin to ‘what’s in it for us’. Conventional thinking about the primacy of […]
ISO
Customer Experience as a Source of Advantage for Industry Bodies
Attracting talented young people as employees or getting them involved as members of industry service organisations (ISOs) is crucial for businesses and industries to thrive. However, a common grumble from industries, at least in agriculture, is that young people are not as involved, engaged or interested as they were back in the day. The […]
Priorities – what will you stop doing?
Leaders, firms and industry service organisations are constantly besieged with competing and conflicting priorities from different parties wanting their priority placed at the top. What embattled leaders see less of are useful insights on how to ‘stop’ doing what’s not so important today. The challenges of priority-setting are well described, with lots of books […]
Don’t Wait for a Crisis to Innovate
A crisis can reveal how innovative or complacent your organisation has been. For the innovative, a crisis can be an opportunity to shine. Conversely, for the complacent a crisis is a more painful and very public experience, potentially revealing that the leadership has been asleep at the wheel. The reluctance of leaders to prioritise innovation […]
The Real Force Behind Industry Good
We hear a lot about big business in the media, sometimes with them on the receiving end of a bad rap. Warranted or not, activists, industry factions and political leaders are finding it expedient to shift blame for all sorts of issues to big business. We hear a lot less about how big firms work […]
What Can’t Be Done
When businesses and industry service organisation (ISO) leaders confront the need for dramatically improved performance, they start hearing a lot about what can’t be done. A solutions mindset is to innovate and overcome hurdles, but when people speak with authority about what can’t be done it confines the scope for change. Savvy leaders will […]
